Patient Access Registration Specialist

UCHealth•Aurora, CO

2d•Onsite

About The Position

Provides receptionist, registration, and clerical duties associated with registering patients for services. The position is onsite at UCHealth UCHlth Emerg Aurora Central in Aurora, Colorado, and is scheduled PRN for 0.00 hours per pay period (two weeks) with a flexible shift. Pay is $19.67–$25.57 per hour, dependent on relevant applicant experience. The role involves interacting with patients and caregivers, explaining visits and instructions, handling registration and insurance processes, and ensuring accurate and timely entry of demographic, billing, and clinical information. The position requires critical thinking, decisive judgment, minimal supervision, and the ability to work effectively in a fast-paced environment. UCHealth describes a comprehensive total rewards program that includes recognition and performance-related pay programs, health and well-being resources, paid time off and leave programs, insurance coverage, retirement and savings options, and education and career development resources. Eligibility for some programs depends on scheduled work hours.

Requirements

High school diploma or GED.
Critical thinking skills and decisive judgment.
Ability to work with minimal supervision in a fast-paced environment.

Responsibilities

Meet with patients and/or their caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient or caregiver concerns and questions.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Escort and transport patients and visitors within the facility, potentially using a wheelchair or oxygen tank.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and enter all necessary demographic, billing, and clinical information in the registration system accurately and promptly.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Three-Year Incentive Bonus.
Annual merit pay increase for work performance meeting or exceeding established standards.
Annual market reviews of positions and base pay rates.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off, paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with buy-up options.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; health savings account available with enrollment in a high-deductible medical plan.
Access to academic degrees and certificate programs.
Up to 100% of tuition, books, and fees paid for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.