Patient Access Registrar II, Day Shift, Cardiac Associates Germantown

Adventist HealthCare•Germantown, MD
•Onsite

About The Position

Adventist HealthCare’s Cardiac Associates is hiring a Patient Access Registrar for its Germantown, Maryland location. The role supports registration for outpatient and inpatient services by collecting financial information needed for reimbursement and statistical data, maintaining accurate patient records, and collecting patient payments. It also provides courteous assistance to patients and visitors and administrative support to the Patient Access Department. This is a full-time, day-shift position scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week. The listed pay range is $19.64–$25.84. The position is classified as non-exempt under the Fair Labor Standards Act.

Requirements

  • High school graduate or equivalent.
  • At least 1 year of experience in a healthcare environment; experience with insurers or public health settings may qualify.
  • At least 1 year of experience in patient registration and/or eligibility and benefits.
  • Some knowledge or training in government payer rules and regulations.
  • Some knowledge or training regarding TPLs, workers’ compensation, and other payment sources and liabilities.
  • Ability to multitask and work under pressure with minimal supervision.
  • Basic knowledge of office equipment and PC skills.

Nice To Haves

  • Some college preferred.

Responsibilities

  • Support registration for outpatient and inpatient services by obtaining financial information pertinent to reimbursement and statistical data.
  • Accurately enter demographic information, insurance information, and patient notes.
  • Register and pre-register patients as they arrive for appointments and collect patient responsibility.
  • Obtain required patient signatures at registration or arrival.
  • Process, balance, and post daily patient payments.
  • Greet and route visitors and patients, and respond helpfully and courteously to requests by phone and in person.
  • Update patient demographic and insurance information as needed and required.
  • Verify, collect, and accurately enter insurance information into the electronic health record system, and promptly notify a supervisor of problems.
  • Provide administrative support to the Patient Access Department, including answering phones, typing, faxing, electronic filing, copying, scanning, and data entry as needed.

Benefits

  • Work-life balance through nonrotating shifts.
  • Recognition and rewards for professional expertise.
  • Free employee parking.
  • Medical, prescription, dental, and vision coverage for employees and eligible dependents, effective on the date of hire.
  • Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up is available.
  • Paid time off.
  • Employer retirement contribution and matching after one year of eligible employment, with a three-year vesting period.
  • Voluntary benefits including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance.
  • Subsidized childcare at participating childcare centers.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP) support.
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