Patient Access Registrar II, Day Shift, Cardiac Associates Germantown
About The Position
Adventist HealthCare's Cardiac Associates seeks an experienced Patient Access Registrar for its Germantown, Maryland location. The role supports registration for outpatient and inpatient services by collecting financial information relevant to reimbursement and statistical data, accurately recording demographic, insurance, and patient-note information, and registering or preregistering patients for appointments. The registrar collects patient responsibility and required signatures, processes and posts daily patient payments, and updates and verifies demographic and insurance details in the electronic health record system. The position also involves greeting and directing patients and visitors, responding courteously to requests by phone and in person, notifying a supervisor promptly when insurance-entry problems arise, and providing administrative support to the Patient Access Department. The typical schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., on the day shift, for 40 hours per week.
Requirements
- High school graduate or equivalent.
- At least 1 year of experience in a healthcare environment, which may include insurers or public health settings.
- At least 1 year of experience in patient registration and/or eligibility and benefits.
- Some knowledge or training in government payer rules and regulations.
- Some knowledge or training regarding TPLs, workers' compensation, and other payment sources and liabilities.
- Ability to multitask and work under pressure with minimal supervision.
- Basic knowledge of office equipment and PC skills.
Nice To Haves
- Some college.
Responsibilities
- Support registration for outpatient and inpatient services by obtaining financial information pertinent to reimbursement and statistical data.
- Accurately enter demographic information, insurance information, and patient notes.
- Register and preregister patients as they arrive for appointments and collect patient responsibility.
- Obtain required patient signatures at registration or arrival.
- Process, balance, and post daily patient payments.
- Greet and route visitors and patients, and respond to requests courteously by phone and in person.
- Perform accurate demographic and insurance updates for patients as needed and required.
- Verify, collect, and accurately enter insurance information into the electronic health record system, and immediately notify a supervisor if problems arise.
- Provide administrative support to the Patient Access Department, including answering phones, typing, faxing, electronic filing, copying, scanning, and data entry as needed.
Benefits
- Work-life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free employee parking
- Medical, prescription, dental, and vision coverage for employees and eligible dependents, effective on the date of hire
- Employer-paid short- and long-term disability, basic life insurance, and AD&D; short-term disability buy-up available
- Paid time off
- Employer retirement contribution and match after 1 year of eligible employment, with a 3-year vesting period
- Voluntary benefits, including flexible spending accounts, legal plans, and life, pet, auto, home, long-term care, and critical illness and accident insurance
- Subsidized childcare at participating childcare centers
- Tuition reimbursement
- Employee Assistance Program support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
