Patient Access Registrar

Lawrence Health Services•Walnut Ridge, AR

About The Position

The Patient Access Registrar arranges efficient and orderly patient registration, collects accurate patient information, and informs patients about hospital policies and procedures. The role is responsible for patient demographic information used to prepare records and reports that support operational decisions, and involves access to confidential patient information. The position requires frequent decisions or actions based on general procedures, often without clearly defined precedents, as well as mental alertness and close attention to detail. The registrar presents a professional and diplomatic manner when working with patients, families, visitors, medical staff, and personnel, and serves as an initial point of service contact. Registration duties may be assigned in any area under the direction of the Director of Patient Access. The registrar also discusses patients’ financial obligations and helps arrange payments, and assists with training new employees.

Requirements

Must be able to read, write, and follow directions.
A high school diploma or equivalent is preferred.

Nice To Haves

Admissions experience.

Responsibilities

Arrange efficient and orderly patient registration.
Collect accurate patient information and inform patients about hospital policies and procedures.
Maintain patient demographic information used in records and operational reports.
Handle confidential patient information.
Serve as an initial point of service contact and create a positive first impression for patients, families, visitors, medical staff, and personnel.
Perform registration in any area as directed by the Director of Patient Access.
Counsel patients regarding financial obligations and set up payment arrangements.
Assist with training new employees.

Benefits

Free, low-cost, and PRN health insurance options.
Dental and vision insurance.
Employer-paid life and AD&D insurance ($15,000).
Emergency ground/air ambulance coverage.
Voluntary supplemental insurance options, including life insurance, spouse and child life insurance, short-term disability, long-term disability, critical illness insurance, accident insurance, and hospital indemnity insurance.
Employee Assistance Program (EAP).
Retirement plan with employer match.
Paid Time Off (PTO) accrual starting on Day 1.
Paid holidays and compassionate leave.
Sign-on bonuses and employee referral incentives.
Tuition assistance, educational incentives, and career development opportunities.
Public Service Loan Forgiveness (PSLF) support program.
Employee Recognition Program (Bee & Daisy).
Exclusive employee discounts, including discounts on outpatient, inpatient, emergency room, therapy, and eligible Family Medical Center services under specified conditions.
Discounts available for eligible immediate family members.
Convenient payroll deduction for hospital services, OTC medications, fitness membership, and scrubs.