Patient Access Registrar - Outpatient Rehab

Trinity Health • Ft. Lauderdale, FL

2d

About The Position

The Patient Access Registrar works in Ambulatory Care / PT Rehab Registration. This full-time role involves registering patients and completing financial, insurance, and administrative functions. The registrar obtains accurate demographic and financial information, responds helpfully to inquiries, communicates with payors and internal departments, and collects payments when due.

Requirements

• High school diploma or GED.
• Excellent customer service, communication, and organizational skills.
• Ability to multitask.

Nice To Haves

• Certified Patient Account Technician (CPAT) certification is preferred but not required.
• Associate's degree preferred, or in the process of obtaining one.

Responsibilities

• Register patients and obtain necessary, accurate financial and demographic information.
• Receive, investigate, and respond to inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient and/or guarantor and complete financial- and insurance-related functions and signatures.
• Communicate with third-party payors, obtain insurance benefits, and obtain insurance authorizations.
• Collect money due from patients at admission or, in the emergency room setting, before discharge.
• Complete all necessary reports.
• Communicate with Case Management, Patient Financial Services, the Self/Pay/Medicaid Eligibility Team, and other departments as appropriate.

Benefits

• Medical, dental, and vision benefits.
• Paid time off.
• 403(b) retirement savings program with employer matching.
• Education assistance.
• Benefits start on the first day of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED