Patient Access Professional - Patient Registration

Valley View•Glenwood Springs, CO

3d•$20 - $29•Onsite

About The Position

The Patient Access Professional in Patient Registration greets patients with kindness and courtesy and provides information, guidance, and hospitality services to patients and their families during their visits to Valley View Hospital. The role calls for someone who anticipates and exceeds guests’ expectations and is committed to the highest level of customer service. The successful candidate communicates and makes decisions effectively, stays organized, builds positive interpersonal relationships, and can work under direction or take initiative independently. Bilingual English/Spanish skills are highly preferred.

Requirements

High school graduate or equivalent.
At least one year of customer service experience.
Previous experience in insurance verification, patient registration, collections, or billing.
Courteous and patient when dealing with the public, with exceptional customer service skills.
Strong computer and typing skills.
Well-organized, dependable, and flexible.
Must be a team player.
Must be eligible to work in the United States; visa sponsorship is not available.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Greet each patient with kindness and courtesy.
Provide knowledge of Valley View Hospital, guidance, and hospitality services to patients and their families throughout their visit.
Anticipate and exceed guests’ expectations while providing a high level of customer service.

Benefits

Medical, dental, and vision coverage, including coverage for eligible dependents.
Employer-paid basic life coverage with buy-up coverage options.
Flexible Spending Account for health care and dependent care.
Paid time off, paid family and medical leave (including Colorado FAMLI), paid sick and bereavement leave under the Colorado Healthy Families and Workplaces Act, and leaves of absence.
Tuition assistance.
Retirement Plan 401(a).
Retirement Plan 403(b) with employer matching contributions.
Employee Assistance Program.
Employee discounts on Valley View Medical Services.
Voluntary benefits including discounted RFTA bus passes, discounted gym memberships, corporate ski passes, and a free car seat for eligible Valley View employees’ newborn or adopted babies.
Free use of Sunlight and Aspen SkiCo day passes, based on availability.
Eligibility for the federal Public Service Loan Forgiveness program.
Employee referral bonuses.
Relocation and other financial assistance may apply.