About The Position

Baptist Health is seeking a Patient Access Coordinator to join its team in Louisville, Kentucky. Patient Access Coordinators contribute to the overall success of the revenue cycle by completing thorough admissions processes for inpatient and outpatient patients. They provide exemplary customer service, collect accurate information, protect its confidentiality, and ensure patients are aware of their rights under HIPAA regulations and company policy. The role requires extensive insurance experience or training and involves maintaining compliance with state and federal regulatory requirements for access services. Responsibilities also include verifying insurance eligibility and handling compliance, point-of-service estimates, and collections.

Requirements

  • High school diploma or equivalent.
  • Ability to type 40–45 words per minute.

Nice To Haves

  • Registration experience is preferred.

Responsibilities

  • Complete thorough admissions processes for inpatient and outpatient patients.
  • Collect accurate patient information while protecting its confidentiality.
  • Ensure patients are aware of their rights under HIPAA regulations and company policy.
  • Maintain compliance with state and federal regulatory requirements regarding access services.
  • Verify insurance eligibility.
  • Handle compliance, point-of-service estimates, and collections.
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