Patient Access Associate (Full-time; Evenings) - Touro Infirmary

LCMC Health • New Orleans, LA

2d

About The Position

The Patient Access Associate creates a positive experience for patients and visitors from their first interaction with the hospital. The role supports scheduling, registration, and check-in while ensuring patient information is accurate, confidential, and handled with care. The associate collaborates with clinical and administrative teams to support smooth operations in a respectful, efficient, patient-focused environment.

Requirements

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.
• High school diploma/GED or equivalent, or two years of work experience.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED