Patient Access Associate (Full-time; Days) - Touro Infirmary
LCMC Health•New Orleans, LA
About The Position
The Patient Access Associate helps create a positive patient experience by assisting with scheduling, registration, and check-in. The role ensures patient information is accurate and confidential and provides calm, professional support to patients throughout their visit. The associate collaborates with clinical and administrative teams to support smooth operations in a respectful, efficient, and patient-focused hospital environment.
Requirements
- High School Diploma/GED or equivalent, or two years of work experience.
- Strong customer service and communication skills.
- Empathy, professionalism, and attention to detail.
- Ability to work effectively in a fast-paced healthcare environment.
Responsibilities
- Greet patients and visitors in person and by phone.
- Schedule appointments and manage check-in processes.
- Register patients and verify insurance and demographic information.
- Scan and maintain required documentation.
- Explain financial responsibilities and collect payments when appropriate.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
