PT Pastry Decorator TFM

Heritage Grocers Group•Glendale Heights, IL
•$15 - $20

About The Position

The Pastry Decorator assists the bakery department in preparing fresh baked goods daily by following recipes, labeling products, and storing baked goods. The role prepares and assembles quality food products in a fast-paced environment and is expected to model company values while delivering excellent customer service. The Pastry Decorator assists with preparing desserts and pastries, takes cake and food orders, decorates cakes and pastries, supports baking breads, cookies, and desserts, and helps keep the display case stocked with fresh products. The position also involves inventory, product rotation and pricing checks, maintaining department standards for quality, cleanliness, organization, safety, sanitation, loss prevention, and food safety, and using professional bakery equipment such as heat sources, mixers, and blenders. The position pays $15.00–$19.71 per hour. The company offers medical, dental, vision, and supplemental benefits, as well as participation in a 401(k) plan with a safe harbor match. Individual pay within the range depends on location and other factors, including skills, relevant experience, education, and training.

Requirements

  • Valid Food Handlers Card.
  • Ability to walk continuously throughout the shift while moving around the store and handling merchandise.
  • Ability to stand continuously throughout the shift.
  • Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.

Nice To Haves

  • Customer service experience.
  • Pastry decorating experience.
  • Retail experience.

Responsibilities

  • Greet and interact with customers, addressing questions or concerns in a friendly, service-oriented manner.
  • Assist the pastry team with preparing desserts and pastries as needed.
  • Take cake orders, ensure the department has fresh fruits and products, and maintain a fully stocked display case.
  • Support the team with baking breads, cookies, and desserts.
  • Decorate cakes and pastries for customers, using artistic skills to create decorated products and mix icing colors.
  • Communicate with management and the baking team to fulfill requests and address issues or needs raised by guests or team members.
  • Conduct inventory regularly to ensure proper stock levels.
  • Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
  • Stock, fill, and face products; ensure pricing accuracy; examine product rotation; and discard outdated or spoiled bakery items.
  • Work with professional bakery equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate customer service excellence, engage with customers, and improve service speed and efficiency.
  • Perform other duties as assigned.

Benefits

  • Competitive medical, dental, vision, and supplemental benefits.
  • 401(k) plan with a safe harbor match.
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