Pastry Decorator
About The Position
The Pastry Decorator assists the bakery department in preparing fresh baked goods daily by following recipes, labeling and storing products, and preparing and assembling quality food in a fast-paced environment. The role includes decorating cakes and pastries, assisting with dessert and pastry preparation and baking, taking customer orders, and maintaining a stocked display case. The Pastry Decorator is expected to provide excellent customer service and model the company’s core values while maintaining quality, cleanliness, organization, safety, sanitation, loss prevention, and food safety standards.
Requirements
- Valid Food Handlers Card.
- Ability to walk continuously throughout the shift while moving around the store and handling merchandise.
- Ability to stand continuously throughout the shift.
- Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.
Nice To Haves
- Customer service experience.
- Pastry decorating experience.
- Retail experience.
Responsibilities
- Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner.
- Assist the pastry team with preparing desserts and pastries as needed.
- Take cake orders, ensure the department has fresh fruits and products, and maintain a fully stocked display case.
- Support the team with baking breads, cookies, and desserts, including pan dulce.
- Decorate cakes and pastries for customers, using artistic skills to create designs and mix icing colors.
- Communicate with management and the baking team to fulfill requests and address issues or needs raised by guests or employees.
- Conduct inventory regularly to ensure proper product levels.
- Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
- Stock, fill, and face products; ensure pricing accuracy; rotate bakery products; and discard outdated or spoiled items.
- Use professional bakery equipment, including heat sources, mixers, and blenders.
- Take food orders in person and by telephone.
- Demonstrate excellent customer service by engaging with customers and improving service speed and efficiency.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
