Pastry Decorator

Heritage Grocers Group•Plainfield, IL
•$15 - $20

About The Position

The Pastry Decorator assists the bakery department in preparing fresh baked goods daily by following recipes, labeling and storing products, and assembling quality food in a fast-paced environment. The position also delivers excellent customer service and serves as a role model for the company's core values. The role involves preparing and decorating cakes, pastries, breads, cookies, and desserts; taking customer orders; maintaining fresh, fully stocked displays; and supporting the bakery team. The Pastry Decorator helps maintain quality, cleanliness, organization, safety, sanitation, loss prevention, food safety, and accurate product pricing and rotation.

Requirements

  • Valid Food Handlers Card.
  • Ability to walk continuously throughout the shift while moving about the store and handling merchandise.
  • Ability to stand continuously throughout the shift.
  • Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.

Nice To Haves

  • Customer service experience.
  • Pastry decorating experience.
  • Retail experience.

Responsibilities

  • Greet and interact with customers, addressing questions or concerns in a friendly, service-oriented manner.
  • Assist the pastry team with preparing desserts and pastries.
  • Take cake orders and ensure fresh fruits and products are available and the display case is fully stocked.
  • Support baking breads, cookies, and desserts.
  • Decorate cakes and pastries for customers.
  • Use artistic skills to decorate cakes and pastries and mix icing colors.
  • Communicate with management and the baking team to address guest and team-member requests or needs.
  • Conduct regular inventory to ensure appropriate stock levels.
  • Maintain quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food-safety standards.
  • Stock, fill, and face products; ensure pricing accuracy; rotate bakery products; and discard outdated or spoiled items.
  • Use professional bakery equipment, including heat sources, mixers, and blenders.
  • Take food orders in person and by telephone.
  • Demonstrate customer-service excellence, engage with customers, and improve service speed and efficiency.
  • Perform other duties as assigned.

Benefits

  • Competitive medical, dental, vision, and supplemental benefits.
  • 401(k) plan with a safe harbor match.
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