Pastry Decorator ELR
About The Position
The Pastry Decorator assists the bakery department in preparing fresh baked goods daily by following recipes, labeling products, and storing baked goods. The role prepares and assembles quality food products in a fast-paced environment and is expected to deliver excellent customer service while modeling the company’s core values of integrity, respect, and collaboration. The position includes preparing and decorating cakes, pastries, breads, cookies, desserts, and pan dulce; taking customer orders; maintaining fresh products and stocked displays; and helping ensure the bakery meets standards for quality, cleanliness, organization, safety, sanitation, loss prevention, and food safety. The role works with customers, management, and the baking team to fulfill orders and address needs.
Requirements
- High school diploma or equivalent.
- Valid Food Handlers Card.
- Ability to walk continuously throughout the shift while moving around the store and handling merchandise.
- Ability to stand continuously throughout the shift.
- Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.
Nice To Haves
- Customer service experience.
- Pastry decorating experience.
- Retail experience.
- Bilingual in English and Spanish.
Responsibilities
- Greet and interact with customers in a friendly, service-oriented manner and address questions or concerns.
- Assist the pastry team with preparing desserts and pastries.
- Take cake orders and food orders in person and by telephone.
- Ensure the department has fresh fruits and products and maintain a fully stocked display case.
- Support baking a variety of breads, cookies, and desserts, including pan dulce.
- Decorate cakes and pastries for customers, using artistic skills to create designs and mix icing colors.
- Communicate with management and the baking team to fulfill requests and address issues or needs.
- Conduct regular inventory to ensure proper product levels.
- Maintain standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety.
- Stock, fill, and face products; ensure pricing accuracy; monitor product rotation; and discard outdated or spoiled items.
- Use professional bakery equipment, including heat sources, mixers, and blenders.
- Demonstrate customer service excellence, engage with customers, and improve service speed and efficiency.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
