Pastry Decorator ELR

Heritage Grocers Group•Arlington, TX

About The Position

The Pastry Decorator supports the bakery department by preparing fresh baked goods for customers, following recipes, and labeling and storing products. The role prepares and assembles quality food products in a fast-paced environment and provides excellent customer service while upholding the company’s core values. The decorator assists the pastry team, handles cake and food orders, decorates cakes and pastries, maintains product displays and inventory, and helps ensure bakery products and the department meet quality, cleanliness, safety, sanitation, and food safety standards.

Requirements

High school diploma or equivalent.
Valid Food Handlers Card.

Nice To Haves

Customer service experience.
Pastry decorating experience.
Retail experience.
Bilingual in English and Spanish.

Responsibilities

Greet and interact with customers in a friendly, service-oriented manner to address questions or concerns.
Assist the pastry team with preparing desserts and pastries.
Take cake orders, ensure fresh fruits and products are available, and keep the display case fully stocked.
Support baking breads, cookies, and desserts, including pan dulce.
Decorate cakes and pastries for customers, using artistic skills to create attractive designs and mix icing colors.
Communicate with management and the baking team to fulfill and address guest and employee requests or needs.
Conduct regular inventory to ensure proper product levels.
Maintain quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department condition, and food safety standards.
Stock, fill, and face bakery products; ensure pricing accuracy; rotate products; and discard outdated or spoiled items.
Use professional bakery equipment, including heat sources, mixers, and blenders.
Take food orders in person and by telephone.
Demonstrate excellent customer service, engage with customers, and improve service speed and efficiency.
Perform other duties as assigned.