Passenger Service Agent (Part Time) $14.00/hr

Menzies Aviation Careers•Melbourne, FL

22d

About The Position

As a member of the passenger services team, the Passenger Service Agent assists passengers at ticket counters with check-in and luggage, and supports passengers in the gate area by verifying documents before boarding. The role also includes making announcements, checking baggage, and assigning seats. Work is performed indoors and outdoors, including in varying weather conditions, and requires flexibility to work variable shifts, weekends, and holidays.

Requirements

Must be at least 18 years of age.
Must possess and maintain a valid driver’s license and other FAA-required identification or seals.
Must be able to speak, read, and write in English.
Must pass a pre-employment drug test.
Must be available and flexible to work variable shifts, including weekends and holidays.
Must be comfortable working indoors and outdoors in all weather conditions.
Must be able to continuously lift, push, and pull up to 70 pounds.

Responsibilities

Comply with the location’s attendance and tardiness standards.
Check in passengers by computer for international and domestic travel.
Designate seat assignments.
Verify documentation for international and domestic flights.
Ensure passengers receive the correct boarding passes for their assigned charter flights.
Verify ticket and seat reservations.
Match the passenger manifest to the onboard count.
Assist with governmental agency requirements.
Connect and disconnect jetways or stairs as necessary.
Announce arrivals and departures as necessary.
Assist with baggage tagging and baggage claim reports.
Maintain current knowledge of flight times during the shift.
Provide information to customers.
Maintain liaison with airlines, customer representatives, and ground handlers.