Passenger Service Agent (Part Time) $14.00/hr

Menzies Aviation•Melbourne, FL

23d

About The Position

As a member of the passenger services team, the Passenger Service Agent assists passengers at ticket counters with check-in and luggage, and in the gate area by verifying documents before boarding. Gate-area duties also include making announcements, checking baggage, and assigning seats.

Requirements

Must be at least 18 years of age.
Possess and maintain a valid driver’s license and other FAA-required identification or seals.
Be able to speak, read, and write in English.
Pass a pre-employment drug test.
Be available and flexible to work variable shifts, including weekends and holidays.
Be comfortable working indoors and outdoors in all weather conditions.
Be able to continuously lift, push, and pull up to 70 lbs.

Responsibilities

Comply with the location’s attendance and tardiness standards.
Check in passengers for international and domestic travel using computerized systems.
Assign seats.
Verify documentation for international and domestic flights.
Provide the correct boarding passes to passengers for their assigned charter flights.
Verify tickets and seat reservations.
Match the passenger manifest to the onboard count.
Assist with governmental agency requirements.
Connect and disconnect the jetway or stairs as necessary.
Announce arrivals and departures as necessary.
Assist with baggage tagging and baggage claim reports.
Maintain current knowledge of flight times during the shift.
Provide information to customers.
Maintain liaison with airlines, customer representatives, and ground handlers.