Party/Event Host must be available weekends

Michaels Stores•Abilene, TX

2d•Onsite

About The Position

The Party/Event Host plans, coordinates, and facilitates events—including children’s birthday parties, craft classes, and other events—within a Michaels store. The role creates a fun, creative, and engaging experience for guests while helping customers shop, locating products, and providing fast, friendly checkout service. It also supports store operations, including truck unloading, stocking, merchandise recovery, and maintaining store cleanliness and safety standards. The position requires interacting effectively with clients and customers of all ages, demonstrating and instructing craft projects, and adapting events to client feedback and needs. The host sets up, breaks down, and cleans event areas; manages event-related communications and administrative tasks; and prepares backup plans when needed. Team members may also be cross-trained in custom framing sales and production and perform other duties as assigned.

Requirements

Retail and/or customer service experience is required.
Experience working with children and children’s events is required.
Excellent people skills.
Good written, verbal, and nonverbal communication and listening skills.
Organizational, interpersonal, and creative problem-solving skills.
Ability to handle job stress and interact effectively with guests of all ages and coworkers.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes; and access high shelves using a ladder or similar equipment.
Must be available to work weekends; work hours include nights, weekends, and early mornings.

Nice To Haves

Energetic and enthusiastic personality.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other events.
Engage clients of all ages and create an enjoyable, creative environment.
Demonstrate and instruct craft projects, face painting, and other activities.
Facilitate party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members.
Answer emails, make phone calls, complete paperwork, and perform other event-related administrative tasks.
Adjust event plans based on client feedback and needs; create backup or emergency plans as needed.
Ensure client satisfaction for scheduled events.
Set up, break down, and clean event areas, following cleanliness and safety standards.
Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience.
Promote the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, and planogram processes.
Complete merchandise recovery and maintenance, Store in Stock Optimization (SISO), and AD set duties as assigned.
Support shrink and safety programs and follow company procedures, policies, and standards.
Interact respectfully and positively with customers and coworkers and serve as a role model for team members.
Cross-train in custom framing sales and production.
Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and restroom cleaning.
Perform other duties as assigned.