Party/Event Host must be available weekends

Michaels•Abilene, TX

1d•Onsite

About The Position

The Party/Event Host plans, coordinates, and facilitates events—including children’s birthday parties, craft classes, and other activities—in a Michaels store. The role creates a fun, engaging, and stress-free experience for guests of all ages while delivering friendly customer service and helping customers shop and check out. The position also supports general store operations, including truck unloading, stocking, merchandise recovery, store cleanliness, and safety. Team members are cross-trained in Custom Framing sales and production and may perform other duties as assigned.

Requirements

Retail and/or customer service experience is required.
Must have experience working with children and children’s events.
Must have excellent people skills and the ability to interact effectively with guests of all ages and coworkers.
Must have good written, verbal, and nonverbal communication and listening skills.
Must have organizational, interpersonal, and creative problem-solving skills.
Must be energetic and enthusiastic and able to handle job stress.
Must be available to work weekends; work hours may include nights, weekends, and early mornings.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes and access high shelves using a ladder or similar equipment.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other store events.
Engage guests of all ages and demonstrate or instruct participants in craft projects, face painting, and other activities.
Facilitate party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members; answer emails, make phone calls, and complete event paperwork.
Adjust event plans to client feedback and needs, create backup or emergency plans, and ensure client satisfaction.
Set up, break down, and clean event areas before and after each event, following company cleanliness and safety standards.
Help customers locate products and provide shopping solutions.
Provide fast, friendly checkout service and explain Rewards and Private Label Credit Card benefits, completing enrollments.
Educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, and planogram processes.
Complete merchandise recovery and maintenance, Store in Stock Optimization (SISO), and ad-set duties as assigned.
Support shrink and safety programs and follow standard operating procedures, company policies, and applicable requirements.
Interact respectfully and positively with customers and coworkers, promote company values, and serve as a role model for team members.
Cross-train in Custom Framing sales and production.
Participate in daily store cleaning, including sweeping, vacuuming, dusting, and maintaining restroom cleanliness.
Perform other duties as assigned.