Retail Part Time Party and Events Host

Michaels Stores•Pittsburgh, PA

10d•Onsite

About The Position

Plan, coordinate, and facilitate events, including children’s birthday parties, craft classes, and other events within a Michaels store. Create a fun, creative, and engaging experience for guests while helping customers shop, providing fast and friendly checkout, and completing store operational tasks. The role includes event setup and cleanup, customer service, stocking and merchandise duties, store recovery, and maintaining cleanliness and safety standards. This is a part-time retail position at the Michaels store in Robinson Township, Pennsylvania. Work takes place in a public retail store; public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings.

Requirements

Retail and/or customer service experience is required.
Experience working with children and children’s events is required.
Excellent people skills and the ability to interact effectively with guests of all ages and coworkers.
Ability to handle job stress and remain positive and respectful in difficult situations.
Good written, verbal, and nonverbal communication and listening skills.
Organizational, interpersonal, and creative problem-solving skills.
Energetic and enthusiastic personality.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes and access high shelves using a ladder or similar equipment.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other events.
Engage guests of all ages and demonstrate or instruct participants in craft projects, face painting, and other activities.
Facilitate party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members; handle related emails, phone calls, and paperwork.
Adjust events based on client feedback and needs, prepare backup or emergency plans, and ensure client satisfaction.
Set up, break down, and clean event spaces while following cleanliness and safety standards.
Help customers locate products and provide shopping solutions; deliver a fast and friendly checkout experience.
Promote the Rewards program and Private Label Credit Cards, complete enrollments, and educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, planogram processes, Store in Stock Optimization (SISO), and ad-set duties as assigned.
Complete merchandise recovery and maintenance and support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards, including applicable legal requirements.
Interact respectfully and positively with customers and team members, promote company values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and restroom upkeep.
Perform other duties as assigned.