Party and Event Host

Michaels Stores•Kildeer, IL

13d•$15 - $18•Onsite

About The Position

The Party and Event Host plans, coordinates, and facilitates events—including children’s birthday parties and craft classes—inside a Michaels store. The role creates a fun, creative, and engaging experience for guests, demonstrates and teaches craft projects, and supports event add-ons such as goody bags and balloons. It also includes communicating with clients and store team members, handling event-related administrative work, adapting plans to client needs, preparing backup plans, and ensuring client satisfaction. Hosts set up, break down, and clean event areas while upholding company cleanliness and safety standards. In addition to event duties, the role provides customer service throughout the store: helping customers find products and solutions, completing checkout, promoting Rewards and Private Label Credit Card enrollments, and explaining the Voice of Customer survey. The host assists with BOPIS and SFS processes, truck unloading, stocking, planograms, merchandise recovery, SISO, ad sets, shrink and safety programs, and store cleanliness. The position is cross-trained in Custom Framing sales and production and performs other duties as assigned. The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be; occasional outdoor work may be required for retrieving carts or unloading trucks. Work hours include nights, weekends, and early mornings. The posted base pay range is $15.00–$17.70, and the position may be eligible for overtime in accordance with applicable state and local laws. Benefits are available depending on position and eligibility.

Requirements

Energetic and enthusiastic personality.
Ability to handle job stress and interact effectively with others, including guests of all ages and coworkers.
Excellent people skills.
Experience working with children and children’s events.
Good written, verbal, nonverbal, and listening communication skills.
Organizational, interpersonal, and creative problem-solving skills.
Retail and/or customer service experience required.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Responsibilities

Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other events.
Engage guests of all ages and create a fun, creative environment.
Demonstrate and instruct participants in craft projects, face painting, and other activities.
Facilitate party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members.
Answer emails, make phone calls, complete paperwork, and perform other event-related administrative tasks.
Adjust events based on client feedback and needs, create backup or emergency plans, and ensure client satisfaction.
Set up, break down, and clean event areas before and after events; follow cleanliness and safety standards.
Help customers shop, locate products, and find solutions; provide a fast and friendly checkout experience.
Explain Rewards program and Private Label Credit Card benefits and complete enrollments; educate customers about the Voice of Customer survey.
Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
Participate in truck unloading, stocking, planogram processes, merchandise recovery, maintenance, SISO, and ad set duties as assigned.
Support shrink and safety programs and follow company procedures, policies, standards, and applicable requirements.
Interact respectfully and positively with customers and coworkers and serve as a role model for other Team Members.
Cross-train in Custom Framing sales and production.
Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining restroom cleanliness.
Perform other duties as assigned.