Party and Event Host

Michaels • Palmdale, CA

3d • Onsite

About The Position

The Party and Event Host plans, coordinates, and facilitates events, including children’s birthday parties and craft classes, in a Michaels store. The role creates a fun, engaging, and stress-free experience for guests of all ages while providing friendly customer service and helping customers find products and solutions.

Responsibilities also include checkout, event setup and cleanup, administrative communication with clients and store team members, and adapting event plans to feedback or unexpected needs. The position supports store operations through stocking, merchandise recovery, truck unloading, cleanliness, safety, and other assigned duties. Team members are cross-trained in Custom Framing sales and production.

Requirements

• Retail and/or customer service experience is required.
• Experience working with children and children’s events is required.
• Excellent people skills.
• Good written, verbal, and nonverbal communication and listening skills.
• Organizational, interpersonal, and creative problem-solving skills.
• Ability to handle job stress and interact effectively with guests of all ages and coworkers.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly; lift heavy boxes; and access high shelves using a ladder or similar equipment.

Nice To Haves

• Energetic and enthusiastic personality.

Responsibilities

• Plan and coordinate multiple events, including children’s birthday parties, craft classes, and other events.
• Engage guests of all ages and create a fun, creative event environment.
• Demonstrate and teach craft projects, provide face painting, and lead other activities.
• Facilitate event add-ons such as goody bags and balloons according to company standards.
• Communicate event details with clients and store team members.
• Answer emails, make phone calls, complete paperwork, and perform other event-related administrative tasks.
• Adjust event plans based on client feedback and needs, create backup or emergency plans, and ensure client satisfaction.
• Set up, break down, and clean event spaces; maintain company cleanliness and safety standards.
• Help customers locate products and provide solutions, and deliver a fast, friendly checkout experience.
• Promote the Rewards program and Private Label Credit Cards, complete enrollments, and educate customers about the Voice of Customer survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, planogram processes, merchandise recovery, and maintenance.
• Perform Store in Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink and safety programs and follow standard operating procedures, company programs, policies, and standards.
• Interact with others respectfully and positively, promote company vision and values, and serve as a role model for team members.
• Cross-train in Custom Framing sales and production.
• Participate in daily store cleaning, including sweeping, vacuuming, dusting, and restroom maintenance.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts and partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed