Parts Service Sales Representative

EquipmentShare • Kansas City, MO

7d • Onsite

About The Position

EquipmentShare is hiring a Parts Service Sales Representative for its rental facility in Kansas City, Missouri. The representative develops parts and service sales and long-term customer relationships in an assigned territory, helps customers understand their equipment and fleet needs, and works with internal teams to provide parts, services, supply contracts, and commercial proposals. The role includes sales administration, account support, customer visits, forecasting, training, and promotional activities. The schedule is Monday to Friday, 7:00 AM to 5:00 PM.

Requirements

• Self-motivated with a strong sales drive.
• Willingness to go the extra mile to exceed customer expectations.
• Valid driver's license with a clean driving record.
• Strong computer skills.
• Knowledge and ability to perform machine inspections, which may require climbing, bending, stooping, and crawling in, around, and under heavy equipment.
• Strong commitment to safety with internal and external customers and employees.
• Excellent time-management and problem-solving skills to independently handle diverse business needs and properly treat confidential information.
• Effective interpersonal communication skills and ability to obtain cooperation from the team.
• Excellent verbal and written communication and interpersonal skills, with a high level of professionalism, honesty, and integrity.
• Employment is contingent on passing a background check; some roles also require passing a drug test depending on job responsibilities.

Nice To Haves

• Heavy equipment or technical background.

Responsibilities

• Develop and maintain profitable, long-term business relationships and parts and service sales in the assigned territory.
• Obtain accurate credit information for accounts and assist with collection of past-due accounts receivable.
• Achieve market goals and objectives for all products.
• Ensure sales paperwork is processed.
• Clearly communicate the manufacturer's warranty on all sales and rentals.
• Submit parts and service contract proposals when appropriate.
• Provide timely and accurate customer activity, sales lead progress, and market intelligence information in the CRM or other applicable database.
• Cooperate with other staff and share leads with other Parts Service Sales Representatives and sales teams.
• Participate in customer meetings.
• Assist with promotional activities that benefit the Company.
• Pursue education in salesmanship, Company products, and technical and other matters relating to selling duties; participate in scheduled training.
• Report significant information that might affect the Company to management and provide assistance as required by management.
• Understand customers' equipment and fleet requirements.
• Proactively work with General Managers, Parts Managers, Service Managers, and Parts teams.
• Develop customer call plans to maximize customer visits.
• Help accounts understand their needs and promote offerings that meet those needs.
• Provide regular sales and revenue forecasts by direct customer, product type, and other relevant categories.
• Work with customers, planners, buyers, and operations teams to provide supply contracts, recommend spare parts, and prepare commercial proposals related to EquipmentShare Parts & Services.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, depending on role.
• Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed