Parts & Service Sales Representative

Kirby Corporation•Odessa, TX

1d•Onsite

About The Position

Stewart & Stevenson is hiring a Parts & Service Sales Representative at 11120 West Highway 80 East, Odessa, TX 79765. The role is responsible for selling parts and services within an assigned territory to achieve sales profitability and growth across trucking, fleet delivery, marine, construction, mining, oil and gas well services, emergency services, and industrial machinery industries. The representative develops customer accounts and relationships, identifies customer needs, supports product marketing and sales, and coordinates with internal departments to oversee project development and delivery. The position also prepares proposals and bids, negotiates sales and service contracts, supports equipment installation and operation, resolves customer issues, monitors sales performance, and reports market and customer information to management.

Requirements

High school diploma or GED.
Three to seven years of related experience.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to communicate effectively verbally and in writing.
Ability to demonstrate conduct consistent with accepted values and standards.
Ability to focus on goals and achieve predetermined results.
Ability to be truthful and credible in the workplace.
Ability to work well with a variety of personalities and individuals.
Ability to present information effectively in public.
Ability to build effective relationships with customers and coworkers.
Dependable and trustworthy.
Self-motivated and able to use initiative to perform tasks to the best of one's ability.
Ability to persuade a group of people to work toward a goal.
Ability to prepare strong customer presentations and present them clearly and concisely.
Must follow company pricing guidelines and procedures.
Ability to wear personal protective equipment (PPE) as required by the position, location, or customer.

Nice To Haves

Prior experience with Oracle.

Responsibilities

Generate new customer accounts and service and maintain existing accounts.
Analyze customer needs and interests and determine how company products and services can best meet them.
Achieve sales goals and forecasts established by the department and organization.
Assist in marketing and selling new products and prototypes to the existing marketplace.
Review completed jobs for variations in component costing.
Coordinate with engineering, manufacturing, production, and purchasing to oversee project development and ensure timely delivery of finished products.
Monitor sales orders to ensure project costs, materials lists, and delivery schedules meet project specifications and deadlines.
Compute installation or production costs and prepare and submit bid specifications to existing and potential customers.
Negotiate proposals and sales and service contracts with customers.
Establish, maintain, and develop business, social, and networking relationships within the petroleum industry to support a positive business image for the organization.
Plan and organize sales strategy.
Expedite the resolution of customer problems, issues, or complaints.
Support market share for products and services by providing direction and information about products and related services.
Attend sales and trade meetings and read related publications to stay current on market conditions, business trends, and industry developments.
Demonstrate and explain the use of installed equipment and production processes.
Arrange for machinery installation and test operation and recommend solutions to product-related problems.
Evaluate sales performance results.
Provide management with oral and written reports on customer needs, problems, interests, market conditions, competitive activities, and potential new products or services.
Conduct all business transactions ethically.