Parts & Service Sales Representative

Kirby Corporation•Odessa, TX

1d•Onsite

About The Position

Stewart & Stevenson is hiring a Parts & Service Sales Representative at 11120 West Highway 80 East, Odessa, TX 79765. The role is responsible for selling parts and services in an assigned territory serving trucking, fleet delivery, marine, construction, mining, oil and gas well services, emergency services, and industrial machinery industries. The representative develops new business and maintains existing customer accounts, identifies customer needs, and works to meet sales goals and grow profitability. The position plans and organizes sales activity, prepares bids and proposals, negotiates sales and service contracts, and coordinates with internal departments to support project development and timely delivery. It also includes resolving customer concerns, demonstrating equipment and processes, arranging installation and test operations, monitoring sales orders, and reporting on customers, markets, competitors, and product opportunities. Work takes place in an office, at customer businesses, and occasionally in shop or manufacturing environments.

Requirements

High school diploma or GED.
Three to seven years of related experience.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to communicate effectively verbally and clearly and concisely in writing.
Ability to demonstrate conduct consistent with accepted values and standards.
Ability to focus on goals and achieve predetermined results.
Truthfulness and credibility in the workplace.
Ability to work well with a variety of personalities and individuals.
Ability to present information effectively in public.
Ability to build effective relationships with customers and coworkers.
Dependability and trustworthiness.
Self-motivation and initiative to perform tasks to the best of one’s ability.
Ability to persuade a group of people to work toward a goal.
Ability to create strong customer presentations and present them clearly and concisely.
Must follow company pricing guidelines and procedures.
Ability to wear required personal protective equipment (PPE).

Nice To Haves

Prior experience with Oracle.

Responsibilities

Generate new customer accounts and service and maintain existing accounts.
Analyze customer needs and interests and determine how company products and services can best meet them.
Achieve sales goals and forecasts established by the department and organization.
Assist in marketing and selling new products and prototypes to the existing marketplace.
Review completed jobs for variations in component costing.
Coordinate with engineering, manufacturing, production, and purchasing to oversee project development and ensure timely delivery of finished products.
Monitor sales orders to ensure project costs, materials lists, and delivery schedules meet project specifications and deadlines.
Compute installation or production costs and prepare and submit bid specifications to current and prospective customers.
Negotiate proposals and sales and service contracts with customers.
Build and maintain business, social, and networking relationships in the petroleum industry to support the organization’s positive business image.
Plan and organize sales strategy.
Expedite resolution of customer problems, issues, or complaints.
Support market share for products and services by providing direction and information about products and related services.
Attend sales and trade meetings and review publications for current market conditions, business trends, and industry developments.
Demonstrate and explain the use of installed equipment and production processes.
Arrange equipment installation and test operation and recommend solutions to product-related problems.
Evaluate sales performance results.
Provide management with oral and written reports on customer needs, problems, interests, market conditions, competitive activity, and potential new products or services.
Conduct business transactions ethically.