Parts and Service Sales Representative

Southeastern Equipment Company•Dublin, OH

18h

About The Position

Southeastern Equipment is seeking an energetic and driven Parts and Service Sales Representative (PSSR) for an outside sales role based in Dublin, Ohio. The PSSR engages with customers to promote and sell OEM and aftermarket parts, service labor, consignment parts, machine inspections, extended warranties, telematics services, machine control solutions, preventative maintenance contracts, and attachments. The role involves extensive travel within an assigned territory, with 80% of time spent on the road, primarily within one to two hours of the home branch. Southeastern Equipment is a family-owned dealership that has been in operation since 1957, with branches in Ohio, Kentucky, Michigan, Indiana, and West Virginia and a range of equipment and attachments across 88 product lines. The position offers a base salary of $50,000–$60,000, with expected annual commission and bonus opportunities of up to $30,000. Total compensation is stated as $60,000–$90,000 per year, including base salary and expected commission.

Requirements

High school diploma or GED.
Four or more years of experience in a related role involving sales, service, or parts.
Technical knowledge and mechanical abilities.
Excellent customer relationship skills.
Effective written and verbal communication skills.
Proficiency in Microsoft Office, Salesforce, and internet navigation.

Nice To Haves

Technical school degree, college diploma, or related educational experience.

Responsibilities

Engage with customers to provide insights into Southeastern's services and offerings.
Build and maintain client relationships by visiting client locations and job sites.
Follow up on sales calls, address customer concerns, and promote aftermarket sales.
Provide technical expertise and collect information to enhance the customer experience.
Generate new business for parts and service and follow the SEC sales process, including qualifying, quoting, and closing.
Generate leads and hand them off for machine sales.
Identify and pursue high-value target customers.
Stay informed about new products, promotions, and offerings, and educate customers accordingly.
Participate in product presentations at customer clinics, open houses, factory-sponsored training events, and dealership meetings.