Parts Sales and Service

The Blue Collar Recruiter•Olathe, KS

10h

About The Position

This is an outside sales position selling crane parts to customers and potential clients in the Olathe, Kansas area. The Parts and Service Sales Representative is responsible for growing parts and service sales across an assigned territory of contractors, utilities, corporations, and commercial and industrial accounts. The role maintains accurate marketing data in a CRM system and works toward sales and profit goals through product support offerings while identifying new revenue opportunities and growing existing accounts. It is salary-exempt and direct hire, and reports to the Aftermarket Sales Manager. The employer is an award-winning provider of lifting solutions known for customer service. Its core values are safety, quality, integrity, reliability, and teamwork. The company is an Equal Employment Opportunity employer.

Requirements

Strong organizational, influence, and negotiation skills.
Strong verbal, written, listening, and presentation skills.
Strong customer service and prospecting skills, with a creative, consultative sales approach.
Strong leadership skills, including decision making, creative thinking, and goal setting.
Good driving record.
Team player with a strong customer service focus.
Able to multitask and work quickly and accurately.
Able to build business relationships with customers and company employees.
Working knowledge of Microsoft Word and Excel, with basic ability to operate industry-specific PC programs.
Occasionally required to sit, climb or balance, and lift or move up to 50 pounds.

Nice To Haves

3–5+ years of sales experience, ideally in construction machinery, heavy equipment, or automotive.
Basic knowledge of engine, hydraulic, and electric systems, and fleet maintenance.
Four-year degree in Business or Marketing is preferred but not required.

Responsibilities

Establish and maintain customer relationships.
Market and sell the value of parts and service.
Find new markets, customers, and applications within the assigned territory.
Develop strong knowledge of competitive products and suppliers.
Provide input on annual forecasts for territory potential.
Resolve customer issues.
Work with Parts and Service Managers on goals and marketing ideas.
Provide customers with information to manage equipment at the lowest cost per hour.
Maintain accurate customer records and marketing data in a CRM system.
Work toward sales and profit goals and identify new revenue opportunities while growing existing accounts.
Perform other duties as assigned.