Parts Sales and Service

The Blue Collar Recruiter of Marietta•Olathe, KS

About The Position

The Parts and Service Sales Representative (PSSR) is an outside sales professional who sells crane parts to customers and potential clients. This direct-hire, salary-exempt position is responsible for growing parts and service sales across an assigned territory that includes contractors, utilities, corporations, and commercial and industrial accounts. The representative maintains accurate customer and marketing data in a CRM system and works toward sales and profit goals by offering product support, identifying new revenue opportunities, and growing existing accounts. The role reports to the Aftermarket Sales Manager. The company is an award-winning lifting-solutions provider with a strong customer-service reputation and values of safety, quality, integrity, reliability, and teamwork. The company is an Equal Employment Opportunity employer.

Requirements

3–5+ years of sales experience, ideally in construction machinery, heavy equipment, or automotive.
Strong organizational, influencing, and negotiation skills.
Strong verbal, written, listening, and presentation skills.
Strong customer service and prospecting skills, with a creative, consultative sales approach.
Leadership skills, including decision making, creative thinking, and goal setting.
Good driving record.
Basic knowledge of engine, hydraulic, and electric systems, and fleet maintenance.
Team-oriented with a strong customer service focus.
Ability to multitask and work quickly and accurately.
Ability to build business relationships with customers and company employees.
Working knowledge of Microsoft Word and Excel, with basic ability to operate industry-specific PC programs.
Occasionally required to sit, climb or balance, and lift or move up to 50 pounds.

Nice To Haves

Four-year degree in Business or Marketing preferred, but not required.

Responsibilities

Establish and maintain customer relationships.
Market and sell the value of parts and service.
Identify new markets, customers, and applications within the assigned territory.
Develop knowledge of competitive products and suppliers.
Provide input on annual forecasts for territory potential.
Resolve customer issues.
Work with Parts and Service Managers on goals and marketing ideas.
Provide customers with information to help them manage equipment at the lowest cost per hour.
Maintain accurate customer records.
Perform other duties as assigned.