Parts and Service Sales Representative (PSSR)

Sandvik • Elko, NV

3d • $80,000 - $105,000 • Onsite

About The Position

The Parts & Services Sales Representative (PSSR) is based in the Elko, Nevada area and drives sustainable Parts & Services growth within the Nevada Area of Responsibility. The role develops and manages a defined customer portfolio, identifies business opportunities, and delivers commercially aligned solutions that create measurable customer value.

The PSSR is the primary commercial owner of Sandvik’s aftermarket Parts & Services business within assigned mining and industrial accounts, and serves as the primary customer interface for parts, service, rebuilds, component exchange, lifecycle support, and other aftermarket growth opportunities. The role focuses on account development, retention, share-of-wallet growth, and market expansion while coordinating with internal service, supply chain, product and portfolio, and operational teams to deliver customer solutions. Success requires customer engagement, regular field presence, accurate forecasting, disciplined opportunity management, consultative selling, and effective coordination to fulfill customer commitments. Some travel is required, with work in workshops, offices, and mine sites.

Requirements

• Experience in sales, account management, or business development within mining or industrial sectors.
• Proven ability to grow revenue and develop customer portfolios.
• Experience with consultative solution selling.
• Understanding of Parts & Services offerings and lifecycle solutions.
• Experience collaborating across sales, service, and operations teams.
• Must have legal authorization to work in the United States indefinitely without employer sponsorship; temporary work authorizations, including OPT, do not meet this requirement.

Nice To Haves

• A bachelor’s degree, or equivalent experience, in a mechanical, industrial, or mining-related discipline is preferred.
• Ongoing development in sales and commercial processes aligned with PSSR requirements.
• Strong commercial mindset focused on growth and profitability.
• Effective customer-facing communication skills.
• Ability to manage a territory independently.
• Proficiency with CRM and sales tools.
• Alignment with Sandvik values and safety standards.

Responsibilities

• Own and drive Parts & Services revenue, growth, and profitability within the assigned territory.
• Develop and execute strategic account plans for assigned customers.
• Manage and grow customer relationships through regular site visits, business reviews, and engagement with customer decision-makers.
• Identify, qualify, and convert new business opportunities across the Parts & Services portfolio.
• Support and grow business with key accounts, including Crucible and other assigned mining and industrial customers.
• Increase market penetration and share of wallet through proactive customer development activities.
• Build and maintain a healthy sales pipeline and ensure opportunities progress through the sales process.
• Collaborate with Product Line Managers, service teams, planners, and operations personnel to develop and execute customer solutions.
• Lead commercial discussions, including pricing, proposals, contract negotiations, and service agreements.
• Use CRM tools to maintain accurate customer information, manage opportunities and forecasts, and report activities.
• Monitor competitive activity and market trends to identify growth opportunities.
• Coordinate internal resources to ensure successful delivery of customer commitments and sold solutions.
• Promote Sandvik safety standards and ensure compliance with customer site requirements.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• 401(k) retirement savings plan
• Professional competence development, training, and career advancement opportunities
• Competitive wages and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level