Parts Sales Representative

Titan Machinery•Hermantown, MN

About The Position

Join Titan Machinery as a Parts Sales Representative and help deliver exceptional customer service, drive sales, and support the efficient operation of the parts department. The role serves customers in person and over the phone, provides informed product recommendations, and uses business systems and digital tools for inventory management, invoicing, and customer inquiries. The position offers opportunities for growth and development in a fast-paced inside-sales environment.

Requirements

  • Have at least 1 year of related work experience or a high school diploma/GED.
  • Ability to travel the same day up to 20% of the time and work flexible hours.
  • Strong customer service skills.
  • Keen attention to detail, a high level of initiative, and the ability to work independently.

Responsibilities

  • Provide prompt, courteous, and professional customer service in person and over the phone, ensuring customer needs are met.
  • Maintain up-to-date knowledge of products and market trends using industry digital tools and resources, and provide informed recommendations.
  • Use integrated business systems and digital tools, including computer functions for inventory management, invoicing, and customer inquiries, to support accurate and efficient operations.

Benefits

  • Comprehensive health and dental coverage.
  • Health Savings Account (HSA), with Titan Machinery contributing up to $1,200 tax-free each year.
  • Eight paid holidays, competitive paid time off, and paid company volunteer hours.
  • 401(k) with company matching beginning on the first day of employment.
  • 100% paid pregnancy-related leave and parental bonding leave.
  • Additional voluntary benefits, including vision insurance, life insurance, and short-term disability insurance.
  • Additional leave benefits, including bereavement leave and leave for volunteer EMTs and firefighters.
  • Performance-based incentives.
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