PARTS AND SERVICE SALES REPRESENTATIVE

THE TAYLOR GROUP INC•Gonzales, LA

About The Position

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Supported by parts and service centers, nationwide dealer support organizations, and factory-trained technicians, SSI aims to provide strong parts and service support. Sudden Service, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, Mississippi, since 1927. The Parts and Service Sales Representative generates sales of equipment and generator parts, service, rentals, and rebuilds for Taylor forklifts and generators. The representative serves customers in an assigned territory, develops new accounts, maintains existing relationships, and identifies opportunities for service and rental growth. The role includes field customer interactions, industry events, reporting to the Sudden Service Manager, and occasional overnight travel.

Requirements

Basic knowledge of computers.
Excellent communication skills.
Tact and diplomacy when working with customers and peers.
Valid driver’s license and a good driving record; employees drive a company-owned vehicle and must meet corporate insurance coverage requirements.
High school education or GED equivalent.

Nice To Haves

Sales experience.

Responsibilities

Generate sales of equipment and generator parts, service, rentals, and rebuilds for Taylor forklift and generator makes and models.
Quote services in the field and manage customer relations.
Develop new customers in the assigned territory while maintaining current accounts.
Attend and work at industry trade shows and conferences to strengthen the company brand and develop customer relationships.
Create and implement strategies for generator service and rental growth.
Work closely with sales representatives to build relationships with their customers and identify service opportunities.
Provide a detailed weekly call report to the Sudden Service Manager to discuss customer concerns and demands in the field.
Maintain and submit accurate, timely expense reports.
Perform other duties as assigned.