Parts Sales Support Specialist

MXR Imaging•Manasquan, NJ

About The Position

The Parts Sales Support Specialist oversees and coordinates parts and systems ordering, receiving, recording, and inventory tracking. The role also manages credit card payments and invoices and coordinates de-installation and installation projects, including related transportation, equipment, scheduling, communications, work orders, and documentation. The position uses systems such as Fishbowl and Salesforce and supports sales and marketing activities, vendor paperwork, and ISO documentation.

Requirements

High school diploma or equivalent required.
Some college preferred.
Working knowledge of Word, Excel, and Lotus Notes preferred.
Fishbowl and Salesforce experience preferred; training will be provided.
Valid driver's license and a solid driving record for a minimum of five years required.
Reliable transportation and proof of auto insurance required.
Must be willing and able to travel after hours to carrier offices, drop-boxes, and airports.
Ability to multitask.
Excellent verbal and written communication skills.
Strong interpersonal and communication skills, including the ability to communicate effectively and act decisively to resolve problems.

Nice To Haves

Some college.
Working knowledge of Word, Excel, and Lotus Notes.
Experience with Fishbowl and Salesforce.

Responsibilities

Create purchase orders and send invoices.
Create bills of lading and process credit card payments and applications for new clients.
Review current and past-due invoices weekly and contact clients about overdue invoices.
Create marketing emails through Constant Contact.
Track inventory orders and financial reports daily.
Receive and record new and broken-down systems and parts, and upload them into the Fishbowl inventory system.
Renew DOTmed listings for parts for sale.
Record quoted parts in Salesforce.
Send kickoff and update emails to project managers and send teams de-installation information, including site contacts, dates, and addresses.
Request quotes and schedule trucks for de-installations and installations.
Schedule dollies for de-installations and relocations, and ramp-supply deliveries for de-installations and installations.
Enter de-installation dates, tasks, inventory, warehouse locations, expenses, and related information in Salesforce.
Create purchase orders for trucking, rigging, and outsourced de-installation work.
Create work orders for de-installations and installations.
Upload ISO documentation to the DMS, including documentation for incoming equipment deliveries and maintenance of compressors, trucks, and chillers.
Process ISO-approved vendor paperwork for new vendors.
Print and label incoming systems, including sold-system labels.
Perform other duties as assigned by the manager.