Parts Sales Representative- Phone Room

Rush Enterprises • Tampa, FL

8d

About The Position

The Parts Sales Representative sells parts to customers within an assigned territory through orders received by phone or other methods determined by the manager. The role supports customer demand by determining parts availability, coordinating order logistics, processing and tracking orders, and working with warehouse personnel to facilitate delivery. The employee may also be asked to perform other duties or follow additional instructions from their leader.

Requirements

• High school diploma or general education degree (GED).
• Two years of parts counter or parts phone room experience, or an equivalent combination of education and experience.

Nice To Haves

• Proficiency in researching parts in multiple OEM systems is preferred.

Responsibilities

• Solicit customers calling into the location and assigned accounts by phone to promote parts marketing activities.
• Determine parts availability and coordinate order logistics to meet customer demands.
• Handle incoming calls from outside customers and department salespeople.
• Set up orders for daily shipment, delivery, or pickup at the appropriate location.
• Ensure all external and internal parts requests are billed on a parts ticket.
• Maintain orderly records of all orders and special-order parts.
• Communicate with assigned warehouse personnel to facilitate speedy delivery of orders to customers.
• Participate in maintaining a lost-sales tracking program.
• Perform other duties and follow instructions as requested by the employee’s leader.

Benefits

• Exceptional compensation and benefits.
• 401K and stock purchase.
• Performance incentives.
• Training.
• Opportunity for advancement.
• A culture that appreciates and rewards excellence, a positive attitude, and integrity.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED