Part Sales Phone Representative

Rush Enterprises • Pontoon Beach, IL

2d

About The Position

The Parts Sales Representative-Fleet Sales coordinates parts sales to designated fleet customers in a region. The role determines parts availability throughout the region and nationally, coordinates order logistics to meet customer demand, and maintains account relationships to maximize sales and profits. The representative sells parts primarily by phone or through other telecommunications, processes and records customer orders, and coordinates with warehouse personnel to facilitate delivery.

Rush Truck Centers is a nationwide network of commercial vehicle dealerships representing truck and bus manufacturers, including Peterbilt, International, Hino, Isuzu, Ford, IC Bus, and Blue Bird. The company describes this as an opportunity to grow within the transportation industry and offers compensation, benefits, training, and advancement opportunities.

Requirements

• High school diploma or GED.
• Two years of parts counter or parts phone room experience, or an equivalent combination of education and experience.

Nice To Haves

• Proficiency in researching parts in multiple OEM systems.

Responsibilities

• Sell parts by phone or other telecommunications to designated fleet customers and other assigned accounts in the region.
• Ensure external and internal parts requests are billed on parts tickets and meet customers’ special billing requirements, including third-party billing systems.
• Maintain orderly records of orders and special-order parts in a shared database program.
• Communicate with assigned warehouse personnel to facilitate timely delivery of orders to customers.
• Set up orders for daily shipment, delivery, or pickup at the appropriate store.
• Contact fleet customers and assigned accounts by phone to promote parts marketing activities.
• Participate in available training programs.
• Stay current on new products and product updates.
• Participate in maintaining a lost-sales tracking program.
• Perform other duties as instructed by the employee’s leader.

Benefits

• 401(k)
• Stock purchase plan
• Performance incentives
• Training
• Opportunity for advancement
• Exceptional compensation and benefits

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED