Parts Sales Representative

Rush Enterprises•Flagstaff, AZ

14h

About The Position

The Parts Sales Representative - Front Counter sells commercial vehicle and equipment parts to external customers at the counter or over the phone. The role supports external and account customers through counter, shop, and phone sales, while maintaining accurate sales, order, return, and repair-order records. The employee may also be asked to follow other instructions and perform other duties requested by their leader.

Requirements

High school diploma or GED.
Six months of experience in over-the-counter sales, preferably in a dealership or service setting.
Familiarity with accounting and inventory tracking software.

Nice To Haves

Over-the-counter sales experience in a dealership or service setting.

Responsibilities

Sell parts to external and account customers over the counter, through the shop, or by phone.
Ensure all parts movements are performed in SAP in a timely manner.
Keep repair orders updated in Service Link.
Initiate all possible retail orders in Parts link.
Ensure sales are properly documented according to Rush policies, including required signatures and information on checks and credit card slips.
Issue credits for returned parts after verifying the original invoice or invoice number, purchase, and pricing.
Manage core returns according to procedure.
Complete customer and vendor returns according to procedure.
Maintain orderly records of repair orders, invoices, insurance estimates, and special-order parts.
Set up orders for daily shipment, delivery, or pickup.
Solicit assigned accounts by phone.
Participate in Dealership CSI and marketing.