Parts Sales Representative

Hutson, Inc • Saint Louis, MI

10d

About The Position

The Parts Sales Representative performs customer service, marketing, promotion, advertising, and stocking duties that support the efficient, safe, and profitable operation of the parts department. The representative assists customers in identifying needed items using electronic parts catalogs and other available resources, and merchandises and invoices according to company guidelines.

Requirements

• High school diploma or GED equivalent required.
• Forklift certification required.
• Understanding of mechanical and technical terms.
• Ability to use computer software packages, including Microsoft Word, Outlook, and Excel.
• Strong organizational skills.
• Interpersonal skills for working with customers and co-workers.
• Service-oriented approach and willingness to assist customers.
• Strong leadership skills to offer direction or opinions when needed.

Nice To Haves

• At least 3 years of retail sales experience preferred.
• Parts training or industry experience preferred.
• Knowledge of parts operating systems preferred.

Responsibilities

• Help keep the parts department clean and professional.
• Record all sales, including lost sales, and customer transactions using company-provided systems, tools, and guidelines.
• Maintain the retail sales floor and displays to meet or exceed dealership standards and support customer satisfaction.
• Assist with inventory control and report or help resolve discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner.
• Study and stay current on industry and product information.
• Mark and store parts in the stockroom according to the established system and assist with cycle counts.
• Perform other duties assigned by management professionally and efficiently.
• Participate in team UNITY meetings to promote unity and teamwork between departments.
• Attend periodic meetings with senior leadership to receive direction and guidance on company goals.
• Support management in pursuing corporate policies, plans, goals, and long-term objectives.
• Help foster a workplace environment characterized by accountability, open communication, teamwork, and commitment to customer service.
• Participate in business and department activities related to ensuring a positive customer experience.

Benefits

• Competitive wage paid bi-weekly
• 401(k) plan with company match
• Healthcare (medical, dental, vision)
• Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
• Company-paid short-term disability
• Health Savings Account (HSA) with company match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid holidays
• Employee referral bonus
• Employee discounts
• Dependent Care Assistance Plan
• Employee Assistance Program
• Wellness Program
• On-the-job training and skills development

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED