Parts Sales Associate, Retail - AutoNation Ford Burleson

AutoNation • Burleson, TX

2d

About The Position

The Parts Retail Associate helps retail customers and technicians purchase automotive parts and accessories, providing a friendly, timely, and exceptional buying experience intended to build customer loyalty to AutoNation. The role includes finding and pricing parts, handling inquiries, stocking inventory, maintaining the department, and supporting sales through customer service and merchandising.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Responsibilities

• Promptly assist technicians and retail guests in a friendly and courteous manner.
• Obtain the correct parts and accessories for technicians and retail guests in a timely manner.
• Accurately price parts and accessories using the appropriate pricing source and enter the information in the proper documents and computer system.
• Answer telephone calls promptly and courteously, making every effort to satisfy callers’ inquiries.
• Stock incoming inventory in the correct location.
• Keep the parts department clean and orderly.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising displays to promote product sales.
• Provide an exceptional customer experience to drive loyalty.
• Achieve parts sales targets.
• Achieve customer satisfaction targets.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED