Parts-Outside Sales Representative

Ascendance Truck Centers•Cedar Rapids, IA

18h

About The Position

Ascendance Truck Centers is seeking a full-time Outside Parts Sales professional to provide excellent customer service to current and prospective customers. The role focuses on selling aftermarket products and offerings—including parts, service, and contract maintenance—and achieving revenue growth, market share growth, and gross profit targets. The representative develops account-specific growth strategies, prospects for new customers, maintains customer relationships, and records customer and sales activity in the network CRM. The role also involves customer visits, ongoing sales training, collaboration with marketing, and sharing market and competitive insights.

Requirements

High school diploma or equivalent.
At least 2 years of experience in the industry or a dealership environment.
At least 2 years of outside sales experience.
Proven experience building relationships with customers’ local or branch-level management and increasing sales to them.
Valid state driver’s license.
Must maintain a clean driving record.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work independently and as part of a team.
Proficiency using CRM software and other sales tools.
Strong negotiation and closing skills.
Ability to bring in customers new to the network through a previous book of business or relationships.
Ability to focus on tasks and execute with discipline.
Agility in handling disruptions to daily schedules and routines.
Resilience and persistence in handling rejection.
Professional attitude and ability to interact professionally with people at all levels, including customers, company employees, and vendors.
Professional appearance, including polo or button-up shirts, khakis, and safe shoes.

Nice To Haves

Bachelor’s degree in Sales Management, Business, or Marketing.

Responsibilities

Implement sales strategies and sell aftermarket products and offerings, including parts, service, and contract maintenance, to achieve revenue, market share, and gross profit targets.
Promote and sell all-makes and proprietary parts and service.
Develop, implement, and maintain account-specific growth strategies for all products and services offered.
Prospect new customers, with a target of 10–15 per week, while maintaining current customer relationships.
Listen to customers and identify solutions to current and prospective needs.
Create an efficient daily customer visit schedule, with an average target of 12 customer visits daily.
Use the network CRM to record daily customer transactions and interactions, customer sales potential, regional actions and events, successes and failures, and effective or ineffective sales techniques.
Participate in required training programs to improve skills and customer support.
Collaborate with the marketing team to create promotional materials and campaigns.
Monitor industry trends and competitive offerings.
Gather and share information from customers and other dealers to help the company better serve customers and grow market share.