Parts Internet Sales Associate

Rod Baker Ford • Plainfield, IL

10d • Onsite

About The Position

We are looking for a Full Time, motivated and customer-focused Internet Sales Associate to join our growing team. In this role, you will respond to customers in a timely manner, communicate with potential customers, correct any issues with orders received and provide product guidance with recommendations for additional items. We value teamwork, customer satisfaction, and professional growth. If you enjoy helping customers, achieving goals, and working in a dynamic sales environment, we'd love to hear from you!

Requirements

• Motivated and customer-focused
• Ability to communicate with potential customers
• Ability to correct issues with orders received
• Ability to provide product guidance with recommendations for additional items
• Enjoy helping customers
• Enjoy achieving goals
• Ability to work in a dynamic sales environment

Responsibilities

• Respond to customer messages in a timely manner
• Update existing listings to reflect new vehicle models and product compatibility
• Process customer returns for e-commerce orders, ensuring returns are in acceptable condition for resale
• Create listings for parts in stock or items we can source from Ford, in addition to sourcing new products to offer and create listings to sell products on eBay, Amazon, Webstore, etc.
• Review products that are sold or unsold to update product titles/specifications/descriptions/pricing to obtain more sales
• Assist with shipping department when workflow exceeds their capabilities (ex: pulling parts for their orders, assisting with shipping orders, help load UPS at the end of the day)
• Help organize parts department bins and assigning parts to new bins

Benefits

• Choice of 5 BCBS health plans with dental included (eligible health plans with HSA & employer match)
• Optional vision plans
• 401K Program (Employer will match!)
• Paid time off & Earned vacation time
• Employee discounts
• Disability, short & long term life insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed