Internet Sales Consultant

Mossy Honda Lemon Grove•Lemon Grove, CA

8d•$65,000 - $130,000

About The Position

Mossy Auto Group is seeking an energetic Internet Sales Consultant to join its fast-paced Internet Sales team. This role offers an opportunity to begin a career in retail automotive and become familiar with the dealership experience. The consultant monitors and facilitates internet leads, identifies customers’ vehicle needs, and maintains a follow-up system to encourage repeat and referral business. The position also requires keeping current with automotive terminology and changes to vehicle products, features, and accessories, and includes delivering vehicles to customers. Employees in this position are primarily paid commissions, with applicable minimum wage paid for non-sales work and rest periods. Commission earnings vary with performance; expected average annual commission earnings are approximately $65,000 to $130,000. Mossy Auto Group describes itself as a family-owned and operated business that values integrity, mutual respect, openness, creativity, and innovation. Employment offers are contingent on passing background screening, including a criminal background check, motor vehicle records review, SSN verification, and a drug test at a certified testing facility.

Requirements

At least one previous role based in strong sales experience.
Team-player attitude.
Prompt and courteous demeanor.
Enthusiastic personality.
Strong computer skills.
Excellent knowledge of the web and good data-entry skills.
Professional appearance.
Valid California driver's license and clean driving record.
High school graduate or equivalent.

Responsibilities

Answer customer calls and establish follow-up with sales appointments.
Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
Provide customers with initial product information.
Apply ethical selling techniques and comply with company, DMV, state, and federal requirements.
Present initial financing options based on customer needs.
Follow up with new and existing leads.
Participate in team and process development sessions and maintain positive relationships with teammates, sales teams, and dealership management.
Use the CRM tracking system daily.
Monitor and facilitate internet leads and determine customers’ vehicle needs.
Maintain a follow-up system that encourages repeat and referral business.
Keep abreast of automotive terminology and technological changes in products, features, and accessories.
Deliver vehicles to customers.