Automotive Internet Sales Consultant

Bud Clary Auto • Union Gap, WA

4d • $40,000 - $120,000 • Onsite

About The Position

Bud Clary Auto Group is hiring an Automotive Internet Sales Consultant to sell automobiles by understanding and demonstrating their characteristics, capabilities, and features; developing customer relationships; qualifying buyers; and closing sales. The role focuses on meeting customers’ transportation needs and providing service that supports customer satisfaction, loyalty, and repeat and referral business.

The consultant assists customers throughout the purchasing process, from selecting and test-driving vehicles to completing paperwork and taking delivery. They coordinate with sales, finance and insurance, and service personnel; follow dealership procedures and applicable retail automobile sales laws; and complete post-delivery follow-up. Driving is an essential function. Applicants must have a valid driver’s license and maintain a driving record acceptable under company insurance standards.

The position is located at Yakima Toyota. The listed annual pay range is $40,000–$120,000. Bud Clary Auto Group describes itself as a family-owned dealership network in Washington State and an Equal Employment Opportunity Employer. The company uses E-Verify to confirm newly hired employees’ eligibility to work in the United States.

Requirements

• Valid driver’s license.
• Maintain an acceptable driving record consistent with company insurance standards throughout employment.

Responsibilities

• Meet vehicle purchasers’ transportation needs.
• Approach, greet, and offer assistance or direction to customers entering the showroom or sales lot.
• Help customers select vehicles by asking questions and listening carefully to their responses.
• Explain vehicle performance, applications, benefits, and available optional equipment.
• Follow dealership procedures for obtaining proper customer identification before test drives, and offer test drives to all prospects.
• Use the dealership’s sales control and follow-up system and maintain a high commitment to customer satisfaction.
• Understand federal, state, and local laws governing retail automobile sales.
• Set personal sales goals consistent with dealership productivity standards and develop strategies to meet them.
• Attend required product and sales training courses as directed by the sales manager, stay informed about new products and features, and attend sales meetings.
• Understand vehicle equity and values and explain depreciation to customers.
• Ensure the sales manager has an opportunity to meet each customer.
• Submit closed deals and properly completed paperwork to the finance and insurance manager.
• Write complete sales orders and process paperwork according to dealership practices.
• Prepare sold vehicles for delivery and explain vehicle operating features, warranty, and paperwork to customers at delivery.
• Introduce customers to service department personnel and schedule the first service appointment.
• Follow up on post-delivery items, tag and title work, outstanding commitments, and special requests.
• Maintain an owner follow-up system that encourages repeat and referral business and supports customer satisfaction.
• Review personal performance regularly and plan time and activities more effectively.
• Maintain a professional appearance.
• Drive as an essential function of the position and maintain a valid driver’s license and an acceptable driving record under company insurance standards.

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off accrual beginning on the first day of employment: 1 hour per 40 hours worked in the first year, 1.63 hours per 40 hours worked in years 2–9, and 2.39 hours per 40 hours worked for 10 or more years of service.
• Paid holidays.
• Employee discounts.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed