Automotive Internet Sales Consultant

Bud Clary Auto • Washougal, WA

6d • Onsite

About The Position

Bud Clary Auto Group is seeking an Automotive Internet Sales Consultant for Westlie Ford. The role sells automobiles by understanding and demonstrating vehicle characteristics, capabilities, and features; developing customer relationships; qualifying buyers; and closing sales. The consultant helps customers select vehicles, explains product features and options, arranges test drives, completes sales paperwork, and prepares and delivers vehicles. The position also involves follow-up to support customer satisfaction, repeat business, and referrals. Driving is an essential function; applicants must have a valid driver’s license and maintain a driving record that meets company insurance standards.

Requirements

• Valid driver’s license.
• Acceptable driving record consistent with company insurance standards throughout employment.

Responsibilities

• Satisfy the transportation needs of vehicle purchasers.
• Approach, greet, and offer assistance or direction to customers entering the showroom or sales lot.
• Help customers select vehicles by asking questions and listening carefully to their responses.
• Explain vehicle performance, applications, benefits, and optional equipment.
• Follow dealership procedures for obtaining proper customer identification before test drives, and offer test drives to prospects.
• Use the dealership sales control and follow-up system and maintain a high commitment to customer satisfaction.
• Understand applicable federal, state, and local laws governing retail automobile sales.
• Establish personal sales goals consistent with dealership productivity standards and develop strategies to meet them.
• Attend required product and sales training as directed by the sales manager; stay current on products, features, accessories, and their benefits.
• Understand equity and vehicle values and explain depreciation to customers.
• Ensure the sales manager has an opportunity to meet each customer.
• Submit closed deals and properly completed paperwork to the finance and insurance manager.
• Write complete sales orders and process paperwork according to dealership practices.
• Prepare sold vehicles for delivery and deliver them, explaining operating features, warranties, and paperwork to customers.
• Introduce customers to service department personnel and schedule their first service appointment.
• Follow up on post-delivery items, tag and title work, outstanding promises, and special requests.
• Maintain an owner follow-up system that promotes customer satisfaction, repeat business, and referrals.
• Review personal performance regularly and plan how to use time more effectively.
• Attend sales meetings and maintain a professional appearance.
• Drive as an essential function of the position and maintain a valid driver’s license and an acceptable driving record under company insurance standards.

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• PTO accrual beginning on the first day of employment: 1 hour per 40 hours worked during the first year, 1.63 hours per 40 hours worked during years 2–9, and 2.39 hours per 40 hours worked after 10 or more years of service.
• Paid holidays.
• Employee discounts.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed