Parts Counter Sales

WESTERN EQUIPMENT LLC•Arapaho, OK

14d

About The Position

Responsible for selling, receiving, and delivering parts and accessories. The role also provides in-store customer service, supports overall organizational promotion, and performs stocking duties.

Requirements

Basic data-entry and keyboarding skills.
Basic parts and machinery knowledge.
Ability to work in a team environment.
Ability to lift items weighing up to 75 lbs.
High school diploma or equivalent experience.
Must be respectful and diligent when representing Western Equipment.

Nice To Haves

Forklift license preferred.

Responsibilities

Promote and sell products and/or services to meet customer needs.
Handle the full customer transaction process, including looking up, pulling, selling, and loading out parts.
Manage the inventory process for non-Deere parts, including receipting parts at the vendor-specified price and marking up prices to ensure gross margin.
Supply Service Technicians with parts as required.
Assist with preparing and maintaining merchandise displays.
Verify receipt of shipments and help place Machine Down and Stock Orders in their proper inventory locations.
Report shortages and expedite issues to the Warehouse Manager or Parts Manager; do not act on shortages.
Listen for and record potential customer needs or sales and service leads.
Assist with auditing customer orders in customer bins by making the more-than-14-day warning call.
Stock the showroom as needed.
Help keep the parts department clean and orderly.