Parts Counter Sales - CDJR

Bob Moore Auto Group, LLC • Oklahoma City, OK

1d

About The Position

The Parts Counter Sales – CDJR position assists customers who want to purchase parts and processes the final sales transaction. The role includes identifying and locating requested parts, invoicing customers, collecting or confirming payment, handling special orders, notifying customers when ordered parts arrive, and assisting other parts department staff as needed. The employee must follow dealership safety standards and use a personal device for multi-factor authentication to help secure company network and site access. The role may involve infrequent travel within or outside the area.

Requirements

• High school education or equivalent.
• 3–5 years of parts department experience.
• Valid driver’s license without restrictions that affect the ability to operate company-owned vehicles, and ability to maintain a clean driving record.
• Good interpersonal, time management, and organizational skills.
• Ability to identify and achieve targeted goals.
• Excellent written and verbal communication skills, including ability to understand verbal and written instructions and warning labels.
• Ability to work well with a range of individuals.
• Ability to prioritize multiple jobs.
• Ability to communicate clearly with customers and coworkers to ensure an excellent customer experience.
• Ability to work independently and/or as part of a team.
• Ability to effectively respond to inbound and outbound phone calls.
• Strong attention to detail, professional demeanor, and a positive ‘can do’ attitude.
• Ability to pass a drug/alcohol urinalysis and drive a vehicle.
• Ability to meet the position’s physical demands, including regularly lifting or moving up to 25 pounds and occasionally lifting 50 to 100 pounds with proper assistance.

Nice To Haves

• Previous inventory management or related management experience.

Responsibilities

• Find part numbers for customer requests using electronic catalogs, books, or microfiche.
• Check parts inventory for requested part numbers.
• Invoice customers for parts, applying the correct price, tax, and miscellaneous charges.
• Collect payment for invoices or ensure the cashier receives payment before issuing parts.
• Locate unavailable parts through an approved outside source or refer the request to the parts manager.
• Follow department procedures for tracking lost sales.
• Complete special-order requests for parts that need to be ordered.
• Assist the back counterperson or stocking clerk as necessary.
• Learn computer updates that affect the parts invoicing and inventory system.
• Notify customers when special-order parts arrive.
• Use a personal device for multi-factor authentication for company network and site access.
• Adhere to dealership safety standards.
• Perform other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED