Parts Counter Sales

Capitol City Ford•Indianapolis, IN

13d

About The Position

Capitol City Ford is hiring a parts counter person to work with technicians to identify their parts needs. The role oversees parts sales from technician inquiry through locating the part and invoicing, and coordinates with the parts manager and technicians regarding unavailable or ordered parts. The position also requires maintaining product knowledge, providing professional customer and staff service, and following company safety policies and applicable regulations. Compensation is based on department sales, with the percentage determined by experience; potential annual earnings are $60,000 to $85,000. The posting notes the stability of four decades of sustained growth at Bob Thomas Dealerships.

Requirements

Previous automotive parts counter experience in a retail store or another setting where finding the right part was an essential job function.
Ability to look up parts in parts cataloging systems.
Excellent verbal and written communication skills.
People-focused approach and commitment to providing great customer service.
Strong organizational and time management skills.
Professional appearance and strong work ethic.
Proficient computer skills.
Employment history verification and drug testing are required.

Nice To Haves

Ford experience is a significant plus.

Responsibilities

Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs.
Oversee the parts sales process from technician inquiry through finding the part and invoicing.
Work with the parts manager to locate parts that are not in stock.
Communicate order status to technicians and notify them when ordered parts are delivered to the dealership.
Perform other duties as assigned.
Communicate with staff and customers in a friendly and professional manner.
Follow company safety policies and procedures.
Understand and follow federal, state, and local regulations applicable to the industry.