Parts Counter Sales

Capitol City Ford•Indianapolis, IN

13d•$60,000 - $85,000

About The Position

Capitol City Ford is hiring a parts counter person to work with technicians to identify their parts needs. The role oversees parts sales from the initial technician inquiry through locating the part and invoicing. It also involves maintaining product knowledge, coordinating the sourcing and delivery of parts that are not in stock, and providing friendly, professional service to staff and customers. The employee must follow company safety policies and procedures and comply with applicable federal, state, and local industry regulations. Pay is based on department sales, with the percentage based on experience. The stated potential annual earnings are $60,000 to $85,000. The dealership is closed on Sundays. Applicants will undergo employment-history verification and drug testing.

Requirements

Previous automotive parts counter experience in a retail store or another setting where finding the right part was an essential job function.
Ability to look up parts in parts cataloging systems.
Excellent verbal and written communication skills.
People-focused approach and strong commitment to customer service.
Strong organizational and time-management skills.
Professional appearance and strong work ethic.
Proficient computer skills.

Nice To Haves

Ford experience.

Responsibilities

Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs.
Oversee the parts sales process from technician inquiry through finding the part and invoicing.
Work with the parts manager to locate parts that are not in stock.
Communicate the status of ordered parts to technicians and notify them when parts arrive at the dealership.
Perform other duties as assigned.
Communicate with staff and customers in a friendly and professional manner.
Follow company safety policies and procedures.
Understand and follow applicable federal, state, and local industry regulations.