Parts Counter Sales 1

HOLT Group•Dallas, TX

47d•Onsite

About The Position

Holt CAT in Dallas, Texas is seeking a Parts Counter Sales Representative for its Machine Division. This position communicates with customers in a positive, caring, and timely manner to enhance customer relations and processes parts transactions accurately and efficiently. The role is based at 10950 Plano Rd, Dallas, TX 75238, and works Monday through Friday from 7:00 AM to 5:00 PM. It includes rotating availability for after-hours customer calls. The position has no supervisory responsibilities and requires no travel.

Requirements

At least 2 years of customer service experience.
Valid driver's license.
Ability to obtain forklift certification.
Well-organized skills.
Good phone and people skills.
Computer proficiency.
Ability to work in a fast-paced environment.
Excellent attention to detail.
Excellent attendance and work performance.
Self-motivation and a strong commitment to completing tasks in a timely manner.

Nice To Haves

High school diploma or GED preferred.
Parts store experience preferred.
Experience with a computerized parts management system highly desired.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT's Values Based Leadership tools, models, and processes.
Sell CAT parts to customers by phone, fax, email, or in person, and serve as a point of contact for parts customers.
Complete parts transactions for internal and external customers accurately, promptly, and supportively.
Participate in HOLT and manufacturer sales programs, including incentive programs, and meet or exceed their objectives.
Keep product information systems current and update new product information.
Respond to customer after-hours call-out needs by being available for calls on a rotating basis.
Promote PCC orders and usage, HOLT Hose Vans, and current dealer promotions.
Maintain regular and punctual attendance.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Demonstrate alignment with the company's mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development.
Perform other duties as assigned.