FRP Parts Counter Sales

M&K Truck Centers•Harrisburg, PA
•$24 - $32

About The Position

M&K Truck Centers is seeking a knowledgeable, customer-focused Parts Counter Sales Representative to support its fire and rescue industry customers. The role assists customers with parts inquiries and orders, identifies parts, prepares quotes, processes sales orders, monitors order status, supports inventory control, and coordinates with the service department on repair needs. The position also involves building and maintaining customer relationships.

Requirements

  • High school graduate or GED.
  • Two years of previous experience in parts sales.
  • Strong communication and customer service skills.
  • Detail-oriented with good organizational skills.
  • Comfortable using inventory management and point-of-sale systems.
  • Ability to lift parts and supplies weighing up to 60 lbs.

Nice To Haves

  • Parts sales experience with fire apparatus, heavy equipment, trucks, or automotive products is preferred.
  • Familiarity with fire apparatus and emergency vehicle components is a strong plus.

Responsibilities

  • Assist walk-in, phone, and email customers with parts inquiries and orders.
  • Identify correct parts using manuals, software, and schematics.
  • Prepare quotes, process sales orders, and follow up on order status.
  • Maintain accurate inventory and assist with stock control.
  • Coordinate with the service department regarding parts needed for repairs.
  • Establish and maintain strong customer relationships.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Supportive and dynamic work environment.
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