Parts Counter Sales Associate -McDonough

RideNow Powersports•McDonough, GA

12d•Onsite

About The Position

RideNow Group is seeking a Parts Counter Sales Associate for its McDonough, Georgia dealership. The role supports retail customers and service technicians with identifying and selecting parts, provides service at the counter and over the phone, and helps keep parts inventory, orders, and dealership merchandise organized and accurate. The associate receives and stocks shipments, tracks special orders and updates customers, fulfills service department requests, and recommends related gear, maintenance products, and accessories. The position also involves other operational duties assigned by dealership management. This is a full-time role in an active dealership environment that includes showrooms, parts warehouses, and vehicle lots. Compensation includes commission pay and training pay. The position requires frequent standing and movement, lifting or moving items up to 50 pounds, and safely maneuvering powersports vehicles, including ATVs weighing up to 850 pounds.

Requirements

At least 1 year of experience in parts retail or counter sales; dealership experience is strongly preferred.
High school diploma or equivalent.
Enthusiasm for powersports vehicles, riding gear, and helping customers find parts and accessories.
Commitment to customer service at the sales counter, over the phone, and in support of service technicians.
Accuracy in catalog lookup, inventory entries, order tracking, and account management.
Clear verbal and written communication skills.
A sense of urgency, multitasking ability, and willingness to assist across dealership operations.
Ability to stand, walk, bend, stoop, kneel, crouch, reach, and lift or move up to 50 pounds throughout the workday.
Ability to safely push, pull, and maneuver powersports vehicles, including ATVs weighing up to 850 pounds.
Ability to safely navigate active dealership premises, showrooms, parts warehouses, and vehicle lots while maintaining awareness of foot traffic, moving equipment, and engine noise.

Nice To Haves

Familiarity with inventory management systems and point-of-sale software, such as Lightspeed or CDK.
Background in warehouse operations, shipping and logistics, or parts distribution.

Responsibilities

Assist retail customers and service technicians in identifying and selecting appropriate parts.
Provide customer service in person at the counter and over the phone.
Enter and manage customer accounts, parts orders, and inventory information in the computer system.
Receive, verify, stock, and organize incoming parts shipments and inventory shelves.
Keep merchandise displays, accessories, and parts retail areas clean, stocked, and organized.
Track special orders, update customers on fulfillment status, and ensure customer satisfaction.
Promptly fulfill parts requests for service technicians to help minimize repair turnaround times and keep job tickets moving efficiently.
Recommend complementary riding gear, maintenance products, and aftermarket accessories.
Perform additional duties and operational tasks as assigned by dealership management.

Benefits

Medical, dental, vision, pharmacy, and telemedicine options, effective the first day of the month after 30 days.
Health Savings Account (HSA) and Flexible Spending Account (FSA) plans.
401(k) retirement savings plan.
Company-paid life and AD&D insurance.
Short- and long-term disability insurance.
Supplemental insurance options.
Paid time off accrual of approximately 10 days annually for full-time team members.
Paid store holidays.
Employee discounts on powersports vehicles, gear, parts, and accessories.
Employee Assistance Program (EAP).
Pet Discount Plan.
Commission pay and training pay.