Parts Counter/Route Sales Coordinator

North Central Utility • Pewaukee, WI

10h • $20 - $25

About The Position

North Central Utility (NCU) is seeking a self-motivated, results-driven Parts Counter/Route Sales Coordinator. The role supports customer accounts as an Account Ambassador, coordinates route operations, and helps ensure accurate and efficient parts ordering and delivery. The coordinator works with customers, sales representatives, management, and other departments to maintain service quality and grow route profitability and sales.

Requirements

• High school diploma or GED equivalent.
• Ability to meet the physical demands of the position, including repeatedly pushing or pulling and/or lifting or carrying at least 50 pounds.
• Valid driver's license with a clean record.
• Proficiency with Microsoft Office (Word, Excel, and Outlook), technology, and computers.

Nice To Haves

• Previous experience is preferred.

Responsibilities

• Assist the sales representative as an Account Ambassador for customer accounts.
• Oversee and coordinate route operations, using routing software to support efficient deliveries.
• Ensure route customers are served efficiently and accurately and act as a liaison between customers, sales representatives, and NCU.
• Order parts and fill back orders for route customers.
• Complete reporting and paperwork accurately and on time.
• Work with management to reduce excess inventory and increase inventory turns.
• Ensure parts are pulled and ready for daily route deliveries so salesmen can leave by 8:30 a.m.
• Assist with warranty administration for route customers.
• Maintain an accurate route list and maintain route-customer price code tables to support competitive pricing and maximize margin.
• Call route customers weekly.
• Run the route when the salesman is absent.
• Build relationships with route customers and increase route profitability.
• Increase sales volume through promotional activity and suggest valuable items that build customer loyalty and identify incremental sales opportunities.
• Assist in creating flyers and share samples of new products with customers, explaining features and benefits as needed.
• Assist the warehouse and front and back counters as needed.
• Answer parts calls.
• Assist the manager as needed and perform other assigned tasks.

Benefits

• $20–$25 wage based on experience.
• Monthly commission or bonus potential.
• 401(k) with company match and profit sharing.
• Health, dental, vision, life, and short-term disability insurance.
• Flexible Spending Accounts (FSA Section 125 program).
• Paid time off.
• 8.5 paid holidays.
• Training and professional development opportunities.
• Annual safety shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED