Parts Counter Associate
About The Position
Brinson Powersports of Corsicana is seeking a motivated, customer-focused Powersports Parts & Accessories Specialist to assist customers and support dealership operations. The role involves helping customers select parts, accessories, and equipment for motorcycles, ATVs, UTVs, side-by-sides, and personal watercraft, as well as working with service technicians to source parts for repairs. The associate processes and tracks parts orders, maintains inventory and department organization, and provides friendly, timely service in person and over the phone. The role also requires coordination with sales, service, and management, staying current on products and manufacturer updates, and performing additional duties as requested when business needs change.
Requirements
- Knowledge of motorcycles, ATVs, UTVs, side-by-sides, and personal watercraft.
- Strong customer service and communication skills.
- Ability to identify parts using manufacturer catalogs and electronic parts systems.
- Comfort using computers, inventory management software, and point-of-sale systems.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced dealership environment.
- Positive attitude and willingness to learn and work as part of a team.
- Valid driver's license.
Nice To Haves
- Previous powersports, automotive, or dealership parts experience.
Responsibilities
- Help customers identify and purchase suitable parts, accessories, and equipment for their powersports vehicles; make recommendations, answer questions, and provide product guidance.
- Work with service technicians to identify repair parts, interpret repair orders, and ensure needed parts are available.
- Process customer and internal parts orders, place special orders, track shipments, and communicate updates about backordered or delayed items.
- Keep the parts department clean, organized, and stocked; monitor inventory, assist with cycle counts, and help maintain availability of popular items.
- Provide friendly, professional, and timely customer service in person and over the phone, and build positive customer relationships.
- Coordinate with sales, service, and management to support dealership operations and a seamless customer experience.
- Stay informed about products, accessories, manufacturer updates, and powersports industry trends.
- Perform additional tasks or duties as needed or requested by management.
Benefits
- Competitive pay and benefits package.
- Opportunity to grow a career in the powersports industry.
- Ongoing training and professional development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
